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About Us
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Cutters and pliersScissors and InstrumentsProbes and spatulasScalpels and bladesWorkbench accessoriesTestersVisual inspection -
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ourservices
Our customers know they can always count on a reliable, competent and available partner. From the creation of customised tools to reconditioning, Ideal-tek offers you continuous support aiming to the highest quality levels. We strongly believe in the unique value of the human factor, key to our success and foundation of our quality services.
ourcustom tools
For 60 years, Ideal-tek has made it our business to know your business. Our unmatched team of engineers has the experience and knowledge to understand our end users needs and expectations. Ideal-tek has the interest and capability to deliver custom tool solutions for your specific applications. And, we do it in a reasonable time frame with low minimal order quantities.Submit your request
ourlifetime warranty
All Ideal-tek manufactured tools carry a lifetime warranty against defects in material and workmanship. Wear and tear from normal use is not covered by warranty. Abuse and abnormal use is also exempt from warranty coverage. Warranty claims are to be made through dealer where the tool was purchased. All warranty claims are subject to approval by Ideal-tek and may result in tool repair or replacement with tool of equal value.
ourtechnical support
No matter where you are, Ideal-tek guarantees technical support within 24 hours worldwide. We want to help you make informed decisions. If you need information beyond the product description, or additional in-depth details, specifications may be available.Call us at +41 91 6833229 or email us at [email protected]
ourhand tool reconditioning service
With 60 years’ experience in supplying superior quality hand tools, Ideal-tek can support its customers with a reconditioning service for Tweezers and Cutters & Pliers. Ideal-tek will attempt to keep the tip dimensions, the cutter edges as near to new as practical, holding original tolerance standards and specifications. However some changes may be necessary (jaw lenght, handle opening, cutting capacity, tip dimensions) depending on condition of the tool as received. Unrepairable tools (determined by Ideal-tek) will be returned no charge.Ideal-tek requires that you contact the customer service at [email protected] and wait for its reply before shipping anything.
